Solving a Paper Jam

Paper jams are an all-to-common occurrence in modern offices. As we progress in print and copy technology we are doing all we can to avoid then. However, they are still an irritating part of life in the office. Luckily, it is an easy problem to solve if you know what you are doing. That’s why today Plano Copier is here to help you know what to do when solving a paper jam.

A word of warning before we begin; copiers and printers are somewhat fragile devices. You  an cause damage if you are not careful and just begin poking around randomly. You don’t have to worry if you are careful, but we just want to make sure you are being gentle when using your machine.

1. Locate the source of the jam. This will usually be in the paper tray. If you are unable to find the source of the jam in the paper tray then you may need to open the copier.
2. Gently remove the paper causing the jam. Make sure to not yank or pull aggressively on the paper. This can cause something to break inside the copier and only casue more problems.
3. Remove any extra scraps. Double check for any small scraps that may be left behind. These could cause issues later.
4. Run a cleaning program. This is not necessary but will help to remove tiny pieces of paper and dust from the brushes.

Following these steps should get your out of any problem you may have. However, if you are still seeing problems then you may need an expert to come out. Give us a call at Plano Copier if that is the case and we will do what we can to help you solve the problem.